Crucial Conversations Training :

The course teaches nine powerful skills for working through disagreement to achieve better results.

Objective: To equip participants with nine powerful skills for managing disagreements and achieving better results.

Key Components:

 Introduction to Crucial Conversations: Understanding the importance and impact of

effective dialogue.

 Nine Key Skills: Detailed instruction on skills for managing conflict and fostering

constructive discussions.

 Practical Application: Role-playing and exercises to apply skills in real-world situations.

 Tools and Resources: Techniques and frameworks for ongoing improvement.